1. Who We Are

This Privacy Policy sets out how International Driving Permit (IDP) collects, stores, and uses information about you when you use or interact with our website to apply for your translation documents.

2. Information We Collect

When you visit our website or apply for an International Driving Permit, we collect the following types of information:

Information You Provide to Us

• Identity & Contact Data: First name, last name, email address, physical address, and phone number.
• Documentary Data: A copy of your valid domestic driver’s license, personal photograph, and signature required to generate the IDP.
• Financial Data: Payment details (credit/debit card information) are collected securely via our payment gateways. We do not store full credit card numbers on our servers.

Information Collected Automatically

• Web Server Log Information: Our website server automatically logs your IP address, browser type, pages accessed, and time of request to ensure IT security and network stability.
• Cookies: We use essential, functional, and analytical cookies to recognize you when you return and to improve website performance.

3. How We Use Your Information

We only use your personal information when the law allows us to. Most commonly, we process your information because we have a Contractual Obligation with you to deliver the requested services.

• To verify your identity and domestic driving credentials.
• To generate, print, and ship your International Driving Permit translation documents.
• To process payments and issue refunds if necessary.
• To analyze web logs for the prevention of unauthorized access, malicious code distribution, and cyber-attacks.

Disclosure to Third Parties: We may share necessary data with trusted partners (e.g., FedEx, standard postal services, and secure payment processors) strictly to fulfill our obligations to you. We do not sell your data for marketing purposes.

4. Data Retention

We retain your personal information for no longer than necessary, taking into account any legal obligations we have (e.g., maintaining records for tax purposes) and the active validity period of your IDP.

Your documentary data (photos and license copies) is stored on highly secure, encrypted servers to allow for seamless digital IDP retrieval and renewal, and is permanently deleted when it is no longer required for legal or operational purposes.

5. Your GDPR Rights

Under the EU General Data Protection Regulation (GDPR), you have the following rights in relation to your personal information:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that we correct any information you believe is inaccurate.
• The right to erasure: You can request that we erase your personal data, under certain conditions.
• The right to restrict processing: You can request that we restrict the processing of your personal data.
• The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you.

6. Contact Us

If you wish to exercise any of your GDPR rights, or if you have questions regarding this Privacy Policy, please contact us immediately: