How can we help you?
Find answers to the most common questions about International Driving Permits, applications, shipping, and global driving laws.
🌐 General Information
What exactly is an International Driving Permit (IDP)?
An International Driving Permit (IDP) is a legally recognized translation of your domestic driver's license. It translates your driving qualifications into 12 major languages, allowing foreign authorities and car rental agencies to easily verify your credentials.
What is the difference between an IDL and an IDP?
An IDP (International Driving Permit) is the official, government-regulated document backed by United Nations conventions. An "IDL" (International Driver's License) is a generic term often used by unauthorized companies selling fake plastic cards. You must always ensure you are getting an IDP formulated to UN standards, which is exactly what we provide.
Does an IDP replace my native driver's license?
No. An IDP is a translation document, not a standalone license. You must always carry your valid original domestic driver's license alongside your IDP. If you are stopped by police or renting a car, you will be required to present both.
Do I really need one if my license is in English?
Yes. Even if your license is in English, many countries strictly require an IDP by law (e.g., Japan, Italy, Spain, Brazil). Furthermore, major car rental agencies globally will often refuse to release a vehicle without an IDP, as their insurance underwriters demand it for foreign renters.
📝 Application & Requirements
What documents do I need to apply?
The application is 100% online and takes less than 2 minutes. You will need:
- A clear photo of the front and back of your valid domestic driver's license.
- A digital passport-style headshot (taken against a plain background).
- Your signature (which you can draw directly on your phone or computer screen).
Is there an age requirement?
Yes. You must be at least 18 years old and hold a full, valid driver's license from your home country to be eligible for an International Driving Permit.
Can I apply if I only have a learner's permit?
No. Learner's permits and provisional licenses are not accepted for an IDP. You must possess a fully issued, unrestricted driver's license.
I am already overseas. Can I still apply?
Absolutely! Because our application process is entirely digital, you can apply from anywhere in the world. You will receive your digital IDP via email within minutes, and we can ship your physical booklet directly to your hotel or international address.
✈️ Delivery & Shipping
How fast will I receive my digital IDP?
Once you submit your application and payment, our automated system and QA team processes it immediately. You will receive a high-resolution, print-ready digital copy of your IDP directly to your email inbox, typically within 2 hours (or instantly with expedited processing).
Do you ship the physical booklet worldwide?
Yes. We ship physical IDP booklets to over 180 countries using premium global courier networks (such as DHL, FedEx, and UPS). You can select your desired shipping speed during the checkout process.
Can I track my physical shipment?
Yes. If you select tracked or express shipping at checkout, a unique tracking number will be emailed to you as soon as your booklet leaves our fulfillment center.
Is the digital copy acceptable to show police?
While a digital copy on your phone is frequently accepted by modern car rental desks for verification, international traffic laws technically require the physical printed booklet during a police stop. We highly recommend ordering both the digital and physical versions for total legal compliance.
🚦 Validity & Driving Rules
How long is the IDP valid for?
Our IDPs are valid for 1, 2, or 3 years depending on the plan you select at checkout. However, please note that an IDP can never outlast your domestic driver's license. If your domestic license expires in 6 months, your IDP will also technically expire in 6 months.
What are the 1949 and 1968 UN Conventions?
These are the two United Nations treaties that govern international driving. Some countries (like Japan) strictly require the 1949 Geneva Convention format, while others (like Germany) prefer the 1968 Vienna format. Our system automatically formats your IDP to comply with your specific destination.
Can I use my IDP to drive in my home country?
No. An International Driving Permit is strictly for use in foreign countries. It holds no legal weight in the country where your domestic driver's license was issued.
Which countries accept your IDP?
Our IDP is accepted in over 180 countries worldwide. You can view the full list and specific rules for each territory in our Supported Countries Directory.
🛡️ Refunds & Guarantees
Do you offer a money-back guarantee?
Yes. We offer a comprehensive 30-Day Money-Back Guarantee. If your trip gets canceled or you decide you no longer need the permit, simply contact our support team within 30 days of purchase for a hassle-free refund. (Shipping costs for physical items already dispatched are non-refundable).
What if my IDP is rejected by a rental agency?
We provide a 100% Acceptance Guarantee. If you present your physical IDP alongside your valid domestic license and passport, and a recognized car rental agency or police officer rejects it, we will refund your application fee in full.
How do I request a refund or cancellation?
Simply send an email to our support team or use our contact form with your order number. If your application has not yet been processed, we can cancel it immediately. If it has been processed, we will initiate the refund to your original payment method, which usually settles within 3-5 business days.
Still have a question?
Our support team is available 24/7 to assist you with any inquiries regarding your travel documents.
Contact Support